Frequently Asked Questions

Frequently Asked Questions

How do I register?

  • Go to Top Main Menu or Navigation Bars > Click on Login/Register > Complete the Register Form and Create Account. You will be notified to go to your Registered Email Address and Activate your account.
  • Click on the Link and Login to your account with your Username and Password. From there you will be directed to the Home Page.

What happens after I have registered?

  • Go to Top Main Menu or Navigation Bars > Click on Dashboard > Go to My Account. There you will have the option to Upload a Profile Picture, Edit your Account, Change Password, etc.
  • As a Registered User you can; Add a Listing, 2. Write a Review, 3. Add to Favorite Listings, 4. And more exciting features to follow.

How do I list my business?

What size should the Logo/Profile and Header Image be?

  • The Logo/Profile Image is required to complete the listing and should be no more than 2mb.
  • The Header Image is the first picture that appears in the Image Gallery. You can drag and drop files to rearrange the order. It should be in a Landscape layout and no more that 2mb.

‘Downloads’ What files can I upload for this option?

  • You can upload any PDF file which can be viewed or downloaded by the end user, such as; Food/Drinks Menu, Entertainment Line-up, Fitness Program, Questionnaire, Price-list, etc.
  • Make sure the File name describes the purpose (i.e. Venue Name Pizza Menu)

What is Management Assistance and how can it help me?

  • This option is only available for the Standard and Featured
  • Bounce will assist with managing your Listing, making sure it’s updated and presentable to the end user.
  • The onus is on the client to provide Bounce with all the necessary information.

How many Listings am I allowed?

  • Free Listings; Limited as stated on the Price-list.
  • Paid Listings; No restrictions

How do I Update my Listing after it has been submitted and approve?

  • Go to Top Main Menu or Navigation Bars > Click on Dashboard > Go to Profile. From there you will see all your listings.
  • Go to Navigation Menu (bottom right corner ‘3 dots’) > Click on Edit. From there you can make changes to your listing. Once you have completed your update, click on Submit.

How do I cancel my Subscription?

  • Go to Top Main Menu or Navigation Bars > Click on Dashboard > Go to Profile. From there you will see all your listings.
  • Go to Navigation Menu (bottom right corner ‘3 dots’)
  • Click on Edit to Downgrade to a Free Listing
  • Click on Delete to Remove your Listing.

How do I Upgrade my Listing?

  • Go to Top Main Menu or Navigation Bars > Click on Dashboard > Go to Profile. From there you will see all your listings.
  • Go to Navigation Menu (bottom right corner ‘3 dots’)
  • Click on Upgrade. There you can choose one of our Package options. Once you have made your changes and completed your updates, click on Submit.

How do I Claim a Listing?

  • Make sure you are Logged in to your User Account > Search for the Listing you would like to Claim and go to the Listing page.
  • Click on the Claim Me button and Complete the Claim Listing form. Your claim will only be listed on your Profile once it has been Approved by Admin.

How do I Book a Performer?

  • Go to Top Main Menu or Navigation Bars > Click on More > Go to Book a Performer and complete the booking form and complete the booking form and Send.

What is SEO (Search Engine Optimized)?

  • Search Engine Optimization or SEO in short, is a set of rules which can be followed to optimize your webpage for search engines and to improve their search engine rankings.
  • In today’s competitive market, SEO is more important than ever. Search engines serve millions of users per day using algorithms to find answer to their questions and solutions to their problems.

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