HELP – FAQ

Frequently Asked Questions

How do I register?

  • Go to Top Main Menu or Navigation Bars > Click on Login/Register > Complete the Register Form and Create Account. You will be notified to go to your Registered Email Address and Activate your account.
  • Click on the Link and Login to your account with your Username and Password. From there you will be directed to the Home Page.

What happens after I have registered?

  • Go to Top Main Menu or Navigation Bars > Click on Dashboard > Go to My Account. There you will have the option to Upload a Profile Picture, Edit your Account, Change Password, etc.
  • As a Registered User you can; Add a Listing, 2. Write a Review, 3. Add to Favorite Listings, 4. And more exciting features to follow.

How do I List my Business / Event?

What size should the Logo/Profile and Header Image be?

  • The Logo/Profile Image is required to complete the listing and should be no more than 2mb.
  • The Header Image is the first picture that appears in the Image Gallery. You can drag and drop files to rearrange the order. It should be in a Landscape layout and no more that 2mb.

‘Downloads’ What files can I upload for this option?

  • You can upload any PDF file which can be viewed or downloaded by the end user, such as; Food/Drinks Menu, Entertainment Line-up, Fitness Program, Questionnaire, Price-list, etc.
  • Make sure the File name describes the purpose (i.e. Venue Name Pizza Menu)

What is Management Assistance and how can it help me?

  • This option is only available for the Standard and Featured
  • Bounce will assist with managing your Listing, making sure it’s updated and presentable to the end user.
  • The onus is on the client to provide Bounce with all the necessary information.

How many Listings am I allowed?

  • Free Listings; Limited as stated on the Price-list.
  • Paid Listings; No restrictions

How do I Update my Listing after it has been submitted and approve?

  • Go to Top Main Menu or Navigation Bars > Click on Dashboard > Go to Profile. From there you will see all your listings.
  • Go to Navigation Menu (bottom right corner ‘3 dots’) > Click on Edit. From there you can make changes to your listing. Once you have completed your update, click on Submit.

How do I cancel my Subscription?

  • Go to Top Main Menu or Navigation Bars > Click on Dashboard > Go to Profile. From there you will see all your listings.
  • Go to Navigation Menu (bottom right corner ‘3 dots’)
  • Click on Edit to Downgrade to a Free Listing
  • Click on Delete to Remove your Listing.

How do I Upgrade my Listing?

  • Go to Top Main Menu or Navigation Bars > Click on Dashboard > Go to Profile. From there you will see all your listings.
  • Go to Navigation Menu (bottom right corner ‘3 dots’)
  • Click on Upgrade. There you can choose one of our Package options. Once you have made your changes and completed your updates, click on Submit.

How do I Claim a Listing?

  • Make sure you are Logged in to your User Account > Search for the Listing you would like to Claim and go to the Listing page.
  • Click on the Claim Me button and Complete the Claim Listing form. Your claim will only be listed on your Profile once it has been Approved by Admin.

How do I Book a Performer?

  • Go to Top Main Menu or Navigation Bars > Click on More > Go to Book a Performer and complete the booking form and complete the booking form and Send.

What is SEO (Search Engine Optimized)?

  • Search Engine Optimization or SEO in short, is a set of rules which can be followed to optimize your webpage for search engines and to improve their search engine rankings.
  • In today’s competitive market, SEO is more important than ever. Search engines serve millions of users per day using algorithms to find answer to their questions and solutions to their problems.

If your Question does not appear in the Frequently Asked Questions above, please complete the form below.